Privacy Policy


Data protection is essentially a matter of trust and we take this matter very seriously. At your privacy is extremely important to us. We use your personal information only in the manner set out in this Privacy Policy. Please ensure that you read this privacy policy to learn more about our information gathering and dissemination practices.

The privacy practices of this statement are applicable to our services available under the domain and sub-domains of (the "Website") and are applicable generally to our parent, affiliates, subsidiaries or joint venture websites. By visiting the Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with the terms and conditions of this Privacy Policy, please refrain from using this Website.

This Privacy Policy explains how gathers personal information, classified as mandatory or optional as part of the normal operation of our services; and uses, discloses and protects such information through this Website. This detailed privacy policy empowers you to take informed decisions while dealing with us. Our parent, subsidiaries and joint ventures operate under similar privacy practices subject to the requirements of applicable law.

By registering with, you acknowledge your acceptance of the terms of this Privacy Policy, expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy and that any personal information provided by you through GetFitKart is provided under a lawful contract. This Privacy Policy is incorporated into and subject to the terms of the Terms of Service Agreement.

Please note that our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

Your Privacy

At GetFitKart, we value the trust that you have placed in us, and we are committed to protecting your privacy. Your trust and confidence are our highest priority, and we work hard and in good faith to ensure that you can keep using our services with full confidence, and also recommend the same to your friends and family. Please read the following policy to understand how your personal information will be used as you make full use of this Website.

GetFitKart Privacy Assurance

At GetFitKart, there is an implicit promise that we will not sell or rent your personal information to any third party without your explicit consent. From time to time we may reveal general statistical, personally non-identifiable information about our Website, such as number of visitors, number and types of goods and services purchased, and so on.

Information that GetFitKart collects

When you use our Website, we collect and store your personal information. We gather your personal information in order to record, support and facilitate your participation in the activities you select; track your preferences; to provide you with an enhanced and customized Website experience; to notify you of any updated information and new activities and other related functions offered by GetFitKart; keep you informed about latest content available on the Website, special offers, and other products and services of GetFitKart; to assist you with customer service or technical support issues; to follow up with you after your visit; to otherwise support your relationship with GetFitKart; to prevent fraud and unlawful use. For the aforesaid purpose, we only collect such personal information that we consider relevant to understand you or your interests.

In general, you can visit the Website without having to provide your personal information during which time you remain anonymous and at no time can we identify you unless you place an order on the Website and use the Website-generated link for checking the status of your order. Once you place an order on this Website, you are no more anonymous to us. To successfully fulfil the order that you place with this Website, during checkout, and as a necessary part of the checkout process, you will need to enter your personal details using multiple checkout forms, wherein you will be required to provide us with your name, contact number, email id, user id, password, residence or place of business address, billing information, shipping information, bank account details and other personal information. The fields are marked as either mandatory or optional. You always have the option to not provide information by choosing not to make a purchase on this Website.

We may automatically track certain information about you based upon your behavior on this Website. We use this information to analyze trends, administer the site, track a user’s movements and gather broad demographic information to better understand, protect, and serve our users. This information is later compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL belongs to this Website or not), which URL you next go to (whether this URL belongs to this Website or not), your computer browser information, and your IP address.

We use data collection devices such as cookies on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files which identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer's hard drive. We offer certain features that are only available through the use of a cookie. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are session cookies, meaning that they are automatically deleted from your hard drive at the end of a session. You are free to decline our cookies if your browser so permits, although in that case you may not be able to use full functionality of the Website. We only use cookies for your convenience in using this Website and not for obtaining or using any other information about you. We do not control the use of cookies by third parties.

If you choose to buy on the Website, we collect information about your buying behavior. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on this Website, we may collect such information into a file specific to you.

If you register for the Website on another website or use a website providing a service for or a website that helps facilitate your activity on this Website, that web site may provide personal information about you and your transactions back to us.

Our use of your information

We use your personal information to facilitate the services you request. We do not sell, rent, trade or exchange any personally-identifiable information of our Users. We may provide your collected information to our affiliates and service providers under contract (such as customer care, data analytics) to support the operation of the Website and our services. To the extent we use your personal information to market to you, we will provide you with the ability to opt-out of such uses. We use your personal information to: resolve disputes; troubleshoot problems; help promote safe purchase; measure consumer interest in the services provided by us; inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect this Website against error, fraud and other such criminal activities; enforce our User Agreement, and in general to improve the user experience and make it comparable to other e-commerce websites; and as described to you at the time of collection of your personal information. In our efforts to continually improve our product and service offerings, we collect and analyze demographic, profile and usage data about our users' activity on this Website.

We use your personal information to improve our platform, improve the Website’s content and product offerings, prevent or detect fraud or abuses of this Website, and tailor it to meet your needs so as to provide you with a smooth, efficient, safe and customized experience while using this Website.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Our Disclosure of your information

Your personal information is an important part of our business and we are not in the business of selling it to others. GetFitKart shares your personal information only to categories of persons that are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy as more particularly described below:

Internal Service Providers

We often employ third party services to facilitate or outsource one or more aspects of the business, product, and service operations that we provide to you on this Website (like search technology, discussion boards, affiliate and rewards programs, traffic analytics) and therefore we may provide some of your personal information to these internal service providers. These internal service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of your personal information for any purpose other than to facilitate the specific outsourced service. In the event of your direct involvement with the internal service provider, any additional information disclosed by you to them shall be subject to internal service provider’s own applicable privacy policy and GetFitKart shall not be responsible for the same.

Other Corporate Entities

We share much of our data, including personal information about you, with our parent, affiliates, subsidiaries, and joint ventures that are committed to serving your online trading needs and related services throughout the world. To the extent that these entities have access to your personal information, they remain bound by the existing Privacy Policy. As we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customers’ personal information is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy.

Opting out

At all times you can opt out of targeted advertising at the following links:

Legal Requests

We cooperate with law enforcement and regulatory agencies, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you and the community from malevolent elements. Therefore, in response to a verified request by any law enforcement or other government agency relating to a criminal investigation or alleged illegal activity, we may (and you authorize us to) disclose some of your personal information as is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Service and/or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.


When you place an order or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you put in before it is sent to us.

Your Consent

By using this Website and/or by providing your information, you acknowledge our use of your personal information in the manner as set out in this Privacy Policy. Any changes to our privacy policy will be communicated through our Website at least 7 days in advance of implementation. Name and address of the entity collecting and retaining your information shall be the contracting entity stated in the GetFitKart Terms of Service agreement.

Your rights


A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.


When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.


If you need further information about our privacy practices, or if you have questions, or if you would like to make a complaint, please contact us by e-mail at info[AT] (please replace [AT] with the @ sign).

Last updated: 6th January, 2021